Terms & Conditions

 

 

Shipping

For bulk orders, please contact info@briobooks.store

 

Refunds & replacements

You are entitled to a full refund or replacement for:

• Defective and/or damaged items
• Unfulfilled orders and/or undelivered items

Please double check your order and address before payment as we are unable to change orders once submitted. Refunds will not be provided for:

• Order changes or cancellations due to change of mind

 

If your order was never delivered, or you have received an item that is defective or damaged, please contact us as soon as possible at info@briobooks.com.au

In your email, please quote your order number, or include a copy of your receipt. In the case of defective or damaged goods, please also include a clear photograph and description of the damage or defect.

 

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Returns

Please contact us for returns instructions for your area.

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Contact

Please direct any inquiries or feedback to info@briobooks.store

Postal:

Brio Books
Level 8, 67 Castlereagh Street,
Sydney NSW 2000
Australia